In Poland launched an exchange program Note 7. There are two options: the exchange … – Spider’s Web

The scandal associated with exploding batteries in smartphones Samsung Galaxy Note 7 is in full swing. The company has now announced the details of an exchange program for smartphones. We know how it will look.

Samsung some time ago announced that it will replace all sold smartphones Galaxy Note 7 new ones. Later, Samsung Poland said he did not necessarily replace, because if the verification device does not show any problems, the equipment will be returned to the customer. On this news consumers – quite rightly – they are indignant because they do not want their new outfits have already had service history, were checked, dismantled and twisted again. Samsung Poland bowed to these comments and informed that replace Galaxy Note’y 7 to all those who will want it. Today we learned the details of the exchange program Note 7.

Galaxy Note 7: replace with a new model, or worse

Samsung offered to customers in Poland two options: exchange Galaxy Note’a 7 on a new copy or replacement of Galaxy Note’a 7 model Galaxy S7 Edge. Customers who opt for the second option will receive a refund of the difference in price in the form of vouchers for the purchase of products or accessories Samsung salons Samsung Brand Store. List of shops available here.

We recommend that as soon as possible, personal delivery to your authorized service Samsung (the list of service points available on the samsung.com/pl) or contact with hotline numbers: 0,801,672,678 or +48.22.607.93.33) – reads Samsung.

Samsung also announces the delay in delivery of the smartphone Galaxy Note 7 to customers who bought them, but still did not get the order.

All customers who have purchased Note7 and expect to provide a device apologize that have not yet received the new smartphone. New copy Note7 we will send you as soon as possible, after 19 September.

Galaxy Note 7 – the exchange process in Poland (two options)

Samsung asks clients to bring smartphones Note 7 to the authorized service Samsung mobile phones (full list of sites is on this page). The exchange will not be executed on the spot:

Service directly contact you at a time when your new Note7 will be possible to receive no earlier than September 19, 2016 r. (…)

Customers can also contact the helpline, Samsung (0-801-672-678 or phone +48 22 607-93-33), which on cost Samsung will send a courier to your customers. In this case, too, will have to wait.

Service directly contact you at a time when new Note7 will be possible to send to you by courier at the expense of Samsung.

for more details on the exchange of smartphones Galaxy Note 7 will find a specially prepared by the Samsung website and Spider’s Web:

See now: Samsung Galaxy Note 7 – overhaul smartphone but not without flaws

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