the South Korean electronics maker, got into serious trouble when it was revealed that the Galaxy Note 7 explode spontaneously. Samsung ended up in a worse position, for the batch of phones that was supposed to replace the faulty devices… also has serious weaknesses.
For Samsung this year autumn is very hot. Both literally and figuratively. When it came to light that the latest batch of smartphones Galaxy Note 7 has a serious malfunction, in front of the South Korean company faced the threat of the company’s public image disaster. Samsung that to on him the patch manufacturer “phones that explode.”
now, go to the side of the machine, many airlines, passengers with Samsung Galaxy Note 7, please inform the crew and the dedication of phones that, for security reasons, during the flight can not find the plane. This effect is about 40 confirmed cases of the explosion of a Samsung Galaxy Note 7 worldwide. Some of them were really serious. One of the victims filed a concern after he suffered burns of first, second and third degree the explosion of the smartphone. In this regard, most of the points of sale and mobile operators refuse to sell faulty phones of the company with South Korean Suwon.
Power technology giant trying to take the initiative and have already taken steps as soon as possible and with minimal losses of financial and image to master the crisis. It is already known that the leadership of Samsung has finally stopped production of the model of the Galaxy Note 7 and she advised its business partners to attract all on the market copies of this phone. There remains, however, a question to which nobody knows the answer: how Samsung wants to regain the trust of its customers?
of Course the trust of those customers who in Samsung see, first of all, the smartphone manufacturer. Because in other areas of its business, Samsung is still doing very well. Although the Korean stock exchange shares of the group on 10 October fell more than 1.5 percent, this in perspective the last quarter yet the company still holds well. A 15 percent rise in stock prices.


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