Sunday, December 8, 2013

Samsung versus consumer with a damaged smartphone Galaxy S4 and ... - PCLab.pl

Samsung is trying to silence the service user YouTube, it really led to the fact that his case has become even more sound. Internet for business is like a sea full of fish that you just caught, but as it happens with the sea – a sudden storm can sink a fishing boat, if it proves too confident skipper. Internet resources is not only the official media advertising campaigns, but also the so-called. mouth marketing. This involves paying people who are in the network appear as ordinary, average “Kowalski” and deal with the promotion of the brand and possibly also criticizing the competition. The global network is able, however, to bounce the ball and quickly spread inconvenient information. Samsung recently went on a big sea on a small storm, but the reaction of the company was … Puncture of the hull.

GhostlyRich YouTube user has posted a video in which he showed how his smartphone Galaxy S4 burnt during charging. The unit has since not suitable for use. Fortunately, the battery device failed to explode, and this could lead to a much Wiekszyce losses. The smartphone, however, is covered by a manufacturer’s warranty, but if anyone thinks that the manufacturer was open to accept the return and issue a new copy, it is in great error.

said earlier Samsung Galaxy S4 smartphone holder sent the document, the contents of which can be considered downright scandalous. The document states that the manufacturer is willing to replace a damaged smartphone, but on condition that the owner will remove the YouTube video in which he describes the cause of damage. Make the implementation of its obligations to the consumer surrounds the conditions, which in itself is, to put it mildly, incorrect. So it seems that Samsung wanted simply to silence a man, but did not foresee that putting him against the wall does not work. Quite well known that runaway game, herded into a dead end can sometimes bring out the ability to defend themselves, about which no one would have suspected it. This is what probably happened in this case. Samsung is not anticipated that the first GhostlyRich decides not to sign the document and, secondly, to reveal its content network. It is worth noting that in the document clearly states that the person signing it is required to maintain this fact secret.

Test smartphone Samsung Galaxy S4

This case is probably one of the many shows that big companies will do anything to hide problems with their products. In this situation, however, proved to be an outrageous action shot in the foot. Painful to the extent that the first film about the damage smartphone accessed on YouTube so far nearly 65,000 times. Film showing unfair practices Samsung has counter on more than 300,000 views.

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